Contact Those Times

How to reach the Those Times team: support, billing, privacy requests, press and volume pricing — contact@thosetimes.app.

We are a small team and we read every message. Writing in English or French is fastest, but feel free to write in your own language.

Email

• Support, billing and refunds: contact@thosetimes.app — please include the email address of your account and, if relevant, the name of the project.
• Say hello, feedback and ideas: hello@thosetimes.app
• Privacy and personal-data requests (GDPR): contact@thosetimes.app with "Privacy" in the subject. See our privacy summary.
• Press and partnerships: contact@thosetimes.app with "Press" in the subject.
• Volume pricing (genealogy associations, funeral homes, retirement homes, events): contact@thosetimes.app — tell us roughly how many films you need.

Company details

Those Times is published by ThoseTimes, a French sole proprietorship registered in Paris, France. The full legal notice, including hosting details, is at studio.thosetimes.app/legal.

Before you write

Many answers are on the home page FAQ: generation time (about one minute per photo), privacy, what the animation does, and how Moments work. You can also start a film right away in the studio — your first Mini film is free.