---
title: Contact Those Times
url: https://thosetimes.app/contact
language: en
---

# Contact Those Times

How to reach the Those Times team: support, billing, privacy requests, press and volume pricing — contact@thosetimes.app.

We are a small team and we read every message. Writing in English or French is fastest, but feel free to write in your own language.

## Email

- **Support, billing and refunds:** [contact@thosetimes.app](mailto:contact@thosetimes.app) — please include the email address of your account and, if relevant, the name of the project.
- **Say hello, feedback and ideas:** [hello@thosetimes.app](mailto:hello@thosetimes.app)
- **Privacy and personal-data requests (GDPR):** [contact@thosetimes.app](mailto:contact@thosetimes.app) with "Privacy" in the subject. See our [privacy summary](/privacy).
- **Press and partnerships:** [contact@thosetimes.app](mailto:contact@thosetimes.app) with "Press" in the subject.
- **Volume pricing** (genealogy associations, funeral homes, retirement homes, events): [contact@thosetimes.app](mailto:contact@thosetimes.app) — tell us roughly how many films you need.

## Company details

Those Times is published by ThoseTimes, a French sole proprietorship registered in Paris, France. The full legal notice, including hosting details, is at [studio.thosetimes.app/legal](https://studio.thosetimes.app/legal).

## Before you write

Many answers are on the [home page FAQ](/#faq): generation time (about one minute per photo), privacy, what the animation does, and how Moments work. You can also start a film right away in the [studio](https://studio.thosetimes.app) — your first Mini film is free.